Your satisfaction, our guarantee

We carefully select the bikes we offer. All of them are of high quality and we are very attentive to their durability. However, an unforeseen defect can sometimes appear. This is why all parts, except for wear parts, are guaranteed for 2 years. Frames are most often covered by longer warranties and several brands offer extended warranties in addition 🎉.
See below for the conditions specific to each of our brands.

List of guarantees

Our general terms and conditions of sale apply.
Batavus
10 years old
+ 
3 years
+
ext**
BeMoov
2 years
+ 
+
ext**
Benno
5 years
+ 
+
ext**
Bicicapace
2 years
+ 
+
ext**
Bombtrack
3 years, fork 2 years
+ 
+
ext**
Breezer
5 years
+ 
+
ext**
Brompton
2 years
+ 
5 years
+
ext**
Contoura
5 years
+ 
+
ext**
Twelve
2 years
+ 
+
ext**
EoVolt
5 years
+ 
+
ext**
Frappé
5 years
+ 
+
ext**
Frog Bikes
2 years
+ 
5 years
+
ext**
Fuji
5 years
+ 
+
ext**
Genesis
For life! (except carbon 5 years)
+ 
+
ext**
Intec
10 years steel, 2 years aluminium
+ 
+
ext**
Kona
For life!
+ 
+
ext**
Omnium
5 years
+ 
+
ext**
Pelago
5 years
+ 
+
ext**
Puky
2 years
+ 
8 years old
+
ext**
QiO
5 years
+ 
+
ext**
Ridgeback
For life! (except carbon 5 years)
+ 
+
ext**
Salsa
5 years (except aluminium 3 years)
+ 
+
ext**
Sparta
10 years old
+ 
+
ext**
Sugg
2 years
+ 
+
ext**
Temple Cycles
For life!
+ 
+
ext**
Tern
5 years
+ 
5 years
+
ext**
VSF Fahrradmanufaktur
10 years old
+ 
+
ext**
Veloe
5 years
+ 
+
ext**
Woom
2 years
+ 
+
ext**
Yoonit
2 years
+ 
+
ext**
rool
2 years
+ 
+
ext**
* On these brands you benefit from an extended warranty by registering on the manufacturer's website.
Have a question?
Call us!
Brussels-Schuman
02 721 30 07
Brussels-Madou
02 721 54 86
Namur
081 30 05 51
Louvain-La-Neuve
010 45 40 09